About

We provide our clients with quality engineering consultancy services. With specialist expertise in asset introduction and lifecycle management, quality assurance services, maintenance optimisation and depot continuous improvement projects, we can support our clients with even the most complex challenges.

We deliver projects on time, within budget and to the highest standards whilst adhering to all applicable industry standards and regulations. Whatever your requirements, we can help.

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A bit of background

Encompass Engineering was established in 2007 to deliver exceptional client service with an unrelenting focus on value creation, innovation, operational excellence and quality.

That’s exactly what we’ve been providing our customers for the past 17 years.

We are specialists in assurance, engineering and quality services, supporting passenger and freight train operators and rolling stock companies with their day-to-day challenges and project requirements.

We use our years of experience and the latest engineering techniques to deliver innovative, sustainable solutions that help customers drive down costs and deliver projects of the highest standard.

We add value by working closely with our customers to provide quality assurance, optimise processes, introduce new trains, maintain existing fleets and support sustainability commitments.

We strongly believe that real customer value comes from understanding the requirements, the deliverables and the contracts, and getting down in the trenches with the team, working right alongside them and sharing our knowledge. Only then can we truly start to drive down costs and, together, develop the innovative solutions needed to drive the industry forward.

Meet the team

Engineering

Photo of Daniel Stephens

Daniel Stephens

Chief Executive Officer

Chief Executive Officer

As a Chartered Engineer with nearly 25 years of experience, Daniel has held various positions in both telecoms and rail, including the last 17 years as CEO of Encompass Engineering.

Bio

As a Chartered Engineer with nearly 25 years of experience, Daniel has held various positions in both telecoms and rail, including the last 17 years as CEO of Encompass Engineering.

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Gabriela Botha

Engineering Project Manager

Engineering Project Manager

Joining Encompass's graduate programme in 2021 with a degree in mechanical engineering, Gabriela has worked on several projects - from a new fleet introduction for Greater Anglia's class 720s to maintenance audits for Thameslink Railway Class 717s.

Bio

Joining Encompass's graduate programme in 2021 with a degree in mechanical engineering, Gabriela has worked on several projects - from a new fleet introduction for Greater Anglia's class 720s to maintenance audits for Thameslink Railway Class 717s.

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Matthew Bagshawe

Senior Project Engineer

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Clive Davis

Chief Vehicle Engineer

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Ema Chillingworth

Project Engineer

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James Baker

Assistant Project Engineer

Assistant Project Engineer

James is a graduate engineer with a Master’s degree in Aerospace Engineering and has been on the Encompass graduate programme since 2021. Since joining, James has experienced every stage of a project - from assisting in inspections, audits and reviews for South Western Trains to reviewing design concepts and requirements for East Midlands Rail.

James is a graduate engineer with a Master’s degree in Aerospace Engineering and has been on the Encompass graduate programme since 2021. Since joining, James has experienced every stage of a project - from assisting in inspections, audits and reviews for South Western Trains to reviewing design concepts and requirements for East Midlands Rail.

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Teck Sing Lim

Junior Engineer

Junior Engineer

Teck Sing graduated with a Master's degree in Aerospace Engineering and has been on the graduate programme since 2023. Since joining, Teck Sing has worked on multiple projects spanning various disciplines - from reviewing key train requirements for South Western Railway and East Midlands Rail to conducting API tests for West Midlands Trains. His hard work and persistence was also integral to us getting Cyber Essentials certified.

Teck Sing graduated with a Master's degree in Aerospace Engineering and has been on the graduate programme since 2023. Since joining, Teck Sing has worked on multiple projects spanning various disciplines - from reviewing key train requirements for South Western Railway and East Midlands Rail to conducting API tests for West Midlands Trains. His hard work and persistence was also integral to us getting Cyber Essentials certified.

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Josh Gilsenan

Operations Director

Operations Director

As Operations Director, Josh brings 16 years of project management experience within the rail industry and is supplemented by a master’s degree in Business Administration (MBA), a Level 7 Diploma in strategic leadership and management, and a bachelor’s degree in Mechanical engineering.

Bio

As Operations Director, Josh brings 16 years of project management experience within the rail industry and is supplemented by a master’s degree in Business Administration (MBA), a Level 7 Diploma in strategic leadership and management, and a bachelor’s degree in Mechanical engineering.

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Fran Gonnella

Engineering Project Manager

Engineering Project Manager

Graduating with a first-class Bachelor of Science degree - specialising in music technology, Fran is our first employee to complete the Graduate programme. As an Engineering Project Manager specialising in Acoustics, Fran works across a variety of projects - from noise research with the RSSB to introducing the new class 196 fleet for West Midland Trains.

Graduating with a first-class Bachelor of Science degree - specialising in music technology, Fran is our first employee to complete the Graduate programme. As an Engineering Project Manager specialising in Acoustics, Fran works across a variety of projects - from noise research with the RSSB to introducing the new class 196 fleet for West Midland Trains.

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Nayara Gamboa

Senior CI Engineer

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Lin Sheng Teoh

Junior Engineer

Junior Engineer

Part of our graduate programme since 2023, Lin Sheng is an engineer with a Master's degree in Advanced Mechanical Engineering. Lin Sheng has contributed to various engineering and operational projects, including testing and noise analysis for West Midlands Railway, noise management analysis for East Midlands Railway, depot audits for Greater Anglia, and pathing and planning for South Western Railway.

Part of our graduate programme since 2023, Lin Sheng is an engineer with a Master's degree in Advanced Mechanical Engineering. Lin Sheng has contributed to various engineering and operational projects, including testing and noise analysis for West Midlands Railway, noise management analysis for East Midlands Railway, depot audits for Greater Anglia, and pathing and planning for South Western Railway.

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Nerdeep Mann

Managing Director

Managing Director

Nerdeep has over 16 years of experience working in the rail industry, managing diverse teams of varying abilities and sizes to deliver new rolling stock projects, rolling stock refurbishment and modification projects, and is an expert in enhanced manufacturing techniques and processes.

Bio

Nerdeep has over 16 years of experience working in the rail industry, managing diverse teams of varying abilities and sizes to deliver new rolling stock projects, rolling stock refurbishment and modification projects, and is an expert in enhanced manufacturing techniques and processes.

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Ben Flower

Resident Engineer

Resident Engineer

With over 16 years of working in rolling stock - for companies including Alstom and Hitachi - and a further 10 years in manufacturing environments, Ben is a quality lead engineer with experience in overhauls, refurbs, damage and vandalism, mods, maintenance and more. Specialising in quality and inspections, Ben has been responsible for overseeing the quality and manufacturing of the WCP in Newton Aycliffe and delivering the new ‘Evero’ 805/807 Trains for the West Coast Partnership.

With over 16 years of working in rolling stock - for companies including Alstom and Hitachi - and a further 10 years in manufacturing environments, Ben is a quality lead engineer with experience in overhauls, refurbs, damage and vandalism, mods, maintenance and more. Specialising in quality and inspections, Ben has been responsible for overseeing the quality and manufacturing of the WCP in Newton Aycliffe and delivering the new ‘Evero’ 805/807 Trains for the West Coast Partnership.

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Quality Inspector

Quality Inspector

With over nine years of experience working in the Rail industry, Thomas specialises in testing, commissioning and quality assurance. Joining Encompass in 2021 as a Quality Inspector on the 701 project, Thomas is now an integral part of the team for the 720 project, conducting quality assurance and assisting with planning and pathing activities.

With over nine years of experience working in the Rail industry, Thomas specialises in testing, commissioning and quality assurance. Joining Encompass in 2021 as a Quality Inspector on the 701 project, Thomas is now an integral part of the team for the 720 project, conducting quality assurance and assisting with planning and pathing activities.

Photo of Charlie Flower

Charlie Flower

Quality Inspector

Quality Inspector

Charlie is a Quality inspector, joining us in 2022, straight after finishing school. Since he started, Charlie has worked on the South Western Railway 701s and has gained valuable experience in Quality inspections and Fault free running.

Charlie is a Quality inspector, joining us in 2022, straight after finishing school. Since he started, Charlie has worked on the South Western Railway 701s and has gained valuable experience in Quality inspections and Fault free running.

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Faye Duckett

Marketing Manager

Operations

Photo of Josh Gilsenan

Josh Gilsenan

Operations Director

Quality

Photo of Nerdeep Mann

Nerdeep Mann

Managing Director

Why choose us?

At Encompass Engineering, we pride ourselves on our commitment to excellence and customer  satisfaction.

With a team of highly skilled engineers, quality specialists and project managers, and a customer-centric approach ingrained in our culture, we go above and beyond to understand your unique requirements and deliver solutions tailored to your specific needs.

By working with us, you’re choosing a dedicated partner who is as invested in your success as you are.

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Our Values

At Encompass Engineering, our values form the foundation of everything we do. Integrity, honesty, innovation, and collaboration are at the core of our approach. We strive to deliver excellence in every project, ensuring client satisfaction and long-term success. We expect everyone at Encompass to embody these principles and uphold these values.

Inspiring the next generation of engineers

Encompass is built on the ethos of delivering a quality service with honesty and integrity. But one fundamental reason for the company’s existence is the belief that they must help, support and nurture the next generation of engineers.

For many years, Encompass has taken on graduates – helping them learn and develop their skill set within engineering. We have a responsibility to help support and develop the next generation of engineers and the innovative ideas and outlook they can bring to the table.

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Our Accreditations & Industry Affiliations

At Encompass Engineering, we take pride in our commitment to excellence, which is reflected in our accreditations and industry affiliations.

Our credentials demonstrate our commitment to maintaining the highest standards within the industries we operate, showcasing our expertise and credibility.

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Testimonials

Encompass has a great and in-depth knowledge of rail standards and provided useful insight into customers and their operations. They are very helpful with documentation and hardware, ensuring the quality of projects is maintained at a high level at all times. Encompass staff are well integrated with the Razor team, with quick responses, always helpful, great communication, and always collaborative.

— Alex Cowan, Chief Executive Officer, RazorSecure

Encompass Engineering has played a crucial role in our endeavours at West Midlands Trains, particularly during the implementation of our new Cl 196 fleet. Their unwavering support has proven invaluable, encompassing critical aspects such as technical assistance through modification reviews, testing witnessing, wayside engineering, and proficient project management to facilitate the integration of the units into passenger service. Their contribution has not only assisted us in overcoming challenges but has also significantly enhanced the depth of our capabilities when it mattered most.

— John Doughty, Engineering Director, West Midlands Trains

We were looking for additional timetable planning resources to support us with the planning of operational testing paths for our new train fleets. The engineer Encompass provided had the skills and experience that fitted the bill perfectly. As a result, we successfully planned testing paths across the west coast and west midlands routes, supporting the entry into service of our new fleets.

— Mike Hoptroff Head of Planning, Access & Timetable Strategy, West Midlands Trains

Encompass contributed towards the speedy review and feedback of design and maintenance information that has helped move the project forward.

— Rachel Turner Head of New Trains, Joint Project Manager EMR-BMU, East Midlands Trains

As the owner of the Class 717 fleet, we were pleased with the activities undertaken by Encompass Engineering during the audit, with the fleet having been in passenger service for approximately 5 years. The thorough inspections undertaken on a sample of the fleet have provided insight into the management by the TOC from both a physical asset and cleanliness perspective. These inspections, accompanied by the audit of Deferred Work, Overhaul Strategy, Preventative Maintenance Scheduling and Owner Owned Spares Maintenance, has provided a valuable insight to the current condition and status of the fleet.

— James Herriott, Engineering Director, Rock Rail

Encompass Engineering supplied a skilled engineer who has proven to be a valuable, dedicated resource for this project, as well as for other projects they have successfully undertaken for the business. The engineer brought a wealth of knowledge and fully engaged with our workforce to ensure buy-in and transparent working.

— James Holmes, Business Excellence Manager, West Midlands Trains

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Find out how our team of specialist engineers can help