Passenger Information Systems

Introducing new rolling stock, upgrading an existing fleet, opening a new station or refreshing your brand can all have implications for your passenger information system (PIS). The good news is that it doesn’t need to become another burden on your team.

Whether you need specialist expertise to support delivery or a trusted partner to take ownership of the entire project, we can help ensure your PIS requirements are delivered efficiently and effectively.

Passenger Information Systems for New Trains

With many competing priorities during a new train introduction, passenger information systems can easily become another demand on your team’s time. That’s where Encompass can help.

From defining how the system should operate to creating content, validating data and supporting testing, we ensure your PIS is ready when the fleet enters service.

We can provide specialist support at any stage of the programme or take ownership of the entire PIS workstream, managing delivery through to completion.

How we can help

  • Defining requirements, standards and compliance obligations
  • Developing storyboards and passenger journeys
  • Creating style guides and display content
  • Building and validating databases

Contact Us

  • Supporting installation and integration
  • Developing test specifications
  • Supporting static and dynamic testing
  • Entry-into-service support

Modernising and Updating Passenger Information Systems

As fleets evolve, passenger information systems need to keep pace. Whether you’re introducing new functionality, updating existing systems, accommodating network changes or improving the passenger experience, keeping your PIS aligned with operational requirements can become a significant undertaking.

We help operators get more from their existing PIS. From routine updates and infrastructure changes through to larger modernisation programmes, we can provide specialist support for a specific phase or manage delivery from start to finish.

How we can help

  • Managing network changes, including new stations, route updates and station renames
  • Reviewing and updating platform and service information
  • Coordinating announcements and onboard audio updates

Contact Us

  • Updating and validating PIS databases
  • Introducing new functionality and system improvements
  • Testing and verifying updates before they go live
  • Managing implementation, suppliers and stakeholder coordination

Refreshing and Rebranding Passenger Information Systems

Keeping passenger information clear, consistent and aligned with your organisation’s brand can become a significant project in its own right. Whether you’re implementing a complete rebrand, updating outdated displays or improving the overall passenger experience, we help ensure your PIS remains modern, accessible and easy to understand.

Alongside visual refreshes, we help operators ensure passenger information remains aligned with accessibility and industry requirements. We help operators refresh layouts, graphics, icons, messaging and display content across their PIS, while ensuring information remains clear, accessible and aligned with industry requirements. Whether you’re making targeted improvements or undertaking a complete redesign, we can support individual elements of the project or manage delivery from concept through to implementation.

How we can help

  • Refreshing visual layouts and screen designs
  • Creating new graphics, icons and display content
  • Applying branding across display types
  • Updating passenger messaging

Contact Us

  • Reviewing accessibility and compliance requirements
  • Developing style guides
  • Implementation and testing support

Got a project in mind?

Find out how our team of specialist engineers can help