With so many competing priorities during a new train introduction, passenger information systems can easily become another project to manage. That’s where we can help.
From defining how the system should behave to creating content, reviewing data and supporting testing, we help ensure the passenger information system is ready when the fleet enters service.
We can provide specialist support for specific stages of a project, or take responsibility for the entire PIS workstream and manage it through to completion.
As fleets age, passenger information systems can begin to feel dated. Modernising a passenger information system can be an effective way to improve the overall passenger experience.
We help operators get more from their existing passenger information systems, introducing new functionality, improving the passenger experience and updating the systems and data that support it.
We can strengthen your existing team with specialist expertise, or take the lead and manage delivery from start to finish.
Opening a new station, changing a route, extending a platform or introducing a new service all require updates to the passenger information system.
Routes, stations, announcements and destination information all need to be reviewed, updated and checked to ensure passengers receive the right information at the right time.
We can provide specialist support for individual changes or manage larger programmes of work, working alongside operators and suppliers to make sure everything is ready before the change goes live.
Keeping passenger information aligned with a new brand can be a significant piece of work in its own right.
We help operators update displays, messaging, graphics and visual layouts to align with their brand identity, while ensuring information remains clear, accessible and easy to understand.
Whether you’re implementing a complete rebrand or making targeted updates, we can support specific aspects of a rebrand or manage the entire programme, ensuring a consistent passenger experience across every display and touchpoint.
Old graphics, icons and layouts used across the passenger information system can start to feel dated over time, negatively impacting the passenger experience.
We help operators refresh layouts, graphics, icons and screen content to create a more modern passenger experience.
From small visual updates to complete storyboard redesigns, we can support specific aspects of a project or manage the entire refresh on your behalf.
Find out how our team of specialist engineers can help