Train Maintenance

Finding time to review your existing processes that could save time, money and warranty claims is challenging.

Whether you are introducing new trains or making adjustments to an existing fleet – we bring a fresh perspective and independent quality checks to your maintenance activities to ensure you are maximising resources, operating efficiently and minimising waste.

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Maintenance Review

Whether it is a new fleet, existing rolling stock or a cascaded set of units, reviewing the maintenance documentation and ensuring your exam and maintenance planning and capabilities meet the requirements can be challenging.

Our specialist team will review the documented procedures for your maintenance tasks, ensuring they are current, accurate, and comply with applicable standards and regulations. By evaluating maintenance records and logs, we aim to confirm the execution of scheduled maintenance and identify any trends or patterns that might present opportunities for improvement.

We will review the allocation of resources, including personnel, tools and materials while ensuring that all maintenance activities comply with safety regulations, environmental standards, and other relevant legal requirements.

Our services include:

  • Vehicle maintenance instruction authoring
  • Vehicle maintenance schedule review
  • Overhaul instruction review

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  • Automatic vehicle inspection system (AVIS) implementation & management
  • TSA/TSSSA agreements & management

Maintenance Audit

Our team of experts have the necessary skills to work with your maintenance teams to review and carry out in-process checks to ensure your products are maintained as required whilst also taking on board any feedback from your experts who do the tasks daily.

We will conduct a thorough and detailed independent examination of your maintenance records, rail units, equipment, owner spares and materials to ensure you are fully compliant and identify any risks that could pose issues upon unit handback.

Utilising your procedures, policies, and systems we will assess their effectiveness, compliance, and overall performance. This includes ensuring that your policies align with industry standards and regulations, scrutinising asset management practices, and reviewing resource allocation.

Our comprehensive and independent analysis will include work order systems, preventive maintenance, and resource utilisation to identify areas for improving efficiency.

Our maintenance audit will offer valuable insights to guide your decision-making, aiming to enhance efficiency, reduce costs, and enhance the reliability of your assets.

Our services include:

  • Special tools audits
  • Owner-owned spares audit
  • Vehicle maintenance instruction audit

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  • Deferred work management review
  • Mod implementation review
  • Maintenance Optimisation

Maintenance Optimisation

Using the insights gathered during the review and audit – we will put our recommendations into action.

We will pinpoint the most critical components and systems in your depots, tailoring maintenance strategies and fine-tuning preventive maintenance schedules to ensure tasks are done at the right time and frequency to keep downtime to a minimum.

We will research and recommend an efficient asset management solution to suit the needs of your depot – helping you stay organised and in control of your equipment.

Our goal is to instil a culture of continuous improvement in your maintenance processes.

Regular reviews and updates to maintenance strategies, informed by feedback and performance metrics, will keep everything running seamlessly. By optimising your maintenance activities, you will see increased asset reliability, reduced maintenance costs, improved safety, and a significant boost in the operational efficiency of your depot.

Our services include:

  • Maintenance optimisation reviews
  • Maintenance design justification file reviews
  • Sub-supplier maintenance documentation review

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  • Overhaul instruction review
  • Maintenance audits
  • Revised maintenance schedule & planning creation

Frequently Asked Questions

Maintenance Review and Maintenance Audit are two distinct processes within the realm of maintenance management, each serving a different purpose: Maintenance Review: A maintenance review is typically a periodic assessment of an organisation's maintenance activities, processes, and procedures. It aims to evaluate the effectiveness and efficiency of the maintenance operations. This review may encompass various aspects such as preventive maintenance schedules, equipment downtime, spare parts management, work order systems, maintenance staff competency, safety protocols, etc. The primary goal of a maintenance review is to identify areas for improvement and optimise maintenance practices to ensure equipment reliability, reduce downtime, and enhance overall operational performance. Maintenance Audit: A maintenance audit is a systematic examination of maintenance activities against predefined standards, regulations, or best practices. It involves a comprehensive inspection of maintenance processes, records, and procedures to ensure compliance with industry standards, legal requirements, and organisational policies. Maintenance audits often involve detailed scrutiny of maintenance documentation, equipment maintenance logs, regulatory compliance records, safety protocols, training records, etc. The main objective of a maintenance audit is to assess the level of compliance, identify deviations from established standards or regulations, and implement corrective actions to rectify deficiencies and ensure adherence to prescribed maintenance practices. While both maintenance review and maintenance audit involve evaluating maintenance activities, a maintenance review focuses on improving efficiency and effectiveness, whereas a maintenance audit emphasises compliance with standards and regulations.
Maintenance reviews offer several benefits to rail companies, ensuring that their operations run smoothly and efficiently. Some of the key advantages include: Enhanced Safety: Regular maintenance reviews help identify potential safety hazards or risks associated with rail infrastructure, rolling stock, and signalling systems. Addressing these issues promptly improves overall safety for passengers, employees, and the public. Optimised Maintenance Practices: By assessing current maintenance procedures and practices, companies can identify areas for improvement and implement optimisation strategies. This leads to better allocation of resources, reduced downtime, and improved asset reliability. Cost Reduction: Efficient maintenance practices resulting from reviews can lead to cost savings by minimising emergency repairs, reducing equipment downtime, and optimising inventory management of spare parts and tools. Compliance Assurance: Maintenance reviews ensure that rail companies remain compliant with regulatory standards and requirements set by relevant authorities. This helps avoid penalties, fines, or legal issues resulting from non-compliance. Improved Asset Performance: Regular reviews enable companies to monitor the condition of rail infrastructure, rolling stock, and signalling systems. Identifying maintenance needs early and addressing them promptly helps prolong the lifespan of assets and maintain their optimal performance. Enhanced Customer Satisfaction: By minimising service disruptions, improving on-time performance, and ensuring safe operations, maintenance reviews contribute to higher levels of customer satisfaction and loyalty. Data-Driven Decision Making: Maintenance reviews involve analysing data related to maintenance activities, equipment performance, and resource utilisation. This data-driven approach enables companies to make informed decisions, prioritise maintenance tasks effectively, and allocate resources efficiently. Continuous Improvement: Conducting regular maintenance reviews fosters a culture of continuous improvement within the organisation. It encourages feedback from maintenance staff and stakeholders, leading to ongoing refinement of maintenance practices and processes. In summary, maintenance reviews are essential for rail companies to ensure the safety, reliability, and efficiency of their operations while also minimising costs and maintaining compliance with regulatory standards. They provide valuable insights and opportunities for improvement that can ultimately lead to better overall performance and customer satisfaction.
The frequency of maintenance audits for rail companies can vary depending on several factors, including regulatory requirements, the complexity of the rail network, the age and condition of assets, and the company's internal policies. However, it's generally recommended that rail companies conduct maintenance audits regularly to ensure compliance, safety, and efficiency. Here are some considerations: Regulatory Requirements: Rail companies may be subject to regulatory requirements mandating specific intervals for conducting maintenance audits. These regulations often outline the frequency of audits based on factors such as the size of the rail network, the type of equipment operated, and safety considerations. Industry Best Practices: Even in the absence of specific regulatory mandates, rail companies often adhere to industry best practices, which may recommend conducting maintenance audits at regular intervals. These best practices are typically based on experience, historical data, and insights from industry experts. Risk Assessment: Rail companies may conduct risk assessments to identify potential hazards and risks associated with their operations. The results of these assessments can inform the frequency of maintenance audits, with higher-risk operations warranting more frequent audits to mitigate potential safety concerns. Asset Condition and Age: The age and condition of rail assets can also influence the frequency of maintenance audits. Older assets or those operating under harsh environmental conditions may require more frequent inspections to ensure they remain in safe and operational condition. Operational Changes: Significant changes to rail operations, such as the introduction of new equipment, expansion of the rail network, or changes in maintenance procedures, may necessitate more frequent audits to assess the impact of these changes and ensure ongoing compliance and safety. Performance Monitoring: Rail companies may monitor key performance indicators (KPIs) related to maintenance activities, asset reliability, and safety performance. Deviations from expected performance levels may trigger more frequent audits to identify and address underlying issues. In summary, while there is no one-size-fits-all approach to determining the frequency of maintenance audits for rail companies, it's essential to consider regulatory requirements, industry best practices, risk assessments, asset conditions, operational changes, and performance monitoring when establishing audit schedules. Regular audits help ensure that maintenance practices remain effective, compliance requirements are met and safety standards are upheld within rail operations.

Case Studies

Enhancing Asset Management for Rock Rail’s Class 717 Fleet

Rock Rail owns a fleet of 25 Class 717 units that has been serving passengers since 2019.

To protect their assets, Rock Rail wanted an independent specialist team to conduct inspections on these Siemens units - from both the physical unit and maintenance perspective. The project would provide insight into whether or not agreed-upon maintenance procedures were being adhered to.


As the owner of the Class 717 fleet, we were pleased with the activities undertaken by Encompass Engineering during the audit, with the fleet having been in passenger service for approximately 5 years. The thorough inspections undertaken on a sample of the fleet have provided insight into the management by the TOC from both a physical asset and cleanliness perspective. These inspections, accompanied by the audit of Deferred Work, Overhaul Strategy, Preventative Maintenance Scheduling and Owner Owned Spares Maintenance, has provided a valuable insight to the current condition and status of the fleet.

— James Herriott, Engineering Director, Rock Rail

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